Privacy Policy

Privacy Policy

Last Updated: July 20, 2024

IMVU-BM (“we”, “our”, “us”) operates the website imvu-bm.com (the “Site”). This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Data: Includes your name, email address, billing address, shipping address, phone number, payment information, and other data you provide when making a purchase or creating an account.
  • Usage Data: Includes details about your visits to our Site, such as traffic data, location data, weblogs, and other communication data.
  • Technical Data: Includes your IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders, including managing payments, fees, and charges.
  • To manage your account, provide customer support, and communicate with you.
  • To improve our Site, products, and services, including personalizing your experience.
  • To comply with legal obligations, protect our rights, and ensure the security of our Site.

3. Legal Basis for Processing Your Information

We rely on the following legal bases for processing your information:

  • Contractual Necessity: To provide you with the products and services you request.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: To improve our Site, protect our business, and communicate with you.
  • Consent: Where we have obtained your consent to process your information.

4. Disclosure of Your Information

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing, order fulfillment, and marketing.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.
  • Legal Requirements: To comply with legal obligations, enforce our terms and conditions, and protect our rights.

5. Data Security

We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Under the GDPR, you have the following rights:

  • Access: The right to request access to your personal data and obtain a copy.
  • Rectification: The right to request correction of any inaccurate or incomplete data.
  • Erasure: The right to request deletion of your personal data, under certain conditions.
  • Restriction: The right to request restriction of processing of your personal data, under certain conditions.
  • Data Portability: The right to request transfer of your personal data to another controller.
  • Objection: The right to object to the processing of your personal data, under certain conditions.
  • Withdraw Consent: The right to withdraw consent where we are relying on consent to process your data.

To exercise these rights, please contact us at [email protected].

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience. For more information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our Site. You are advised to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

IMVU-BM
Email: [email protected]